For help and advice call 01234 567 890
or email info@thplumbingandheating.co.uk
Lines are open Mon to Fri – 8am to 6pm
For help and advice call 01234 567 890
or email info@thplumbingandheating.co.uk
Lines are open Mon to Fri – 8am to 6pm
A dedicated repairs desk, Gas Safe registered engineers and vans stocked with the parts that actually fail, so most breakdowns are sorted on the first visit.
Same-day call-outs · Fixed-price repairs agreed before we start · Gas Safe registered engineers
Repairs are not something we fit in around installation work. We run a separate repairs desk with its own engineers and its own schedule, so a breakdown call does not sit behind a diary full of new boiler fittings.
When you ring, you speak to someone who can look at the day’s routing there and then and give you a realistic window, rather than a vague promise of sometime this week.
We ask a few questions on the phone about the make, model and symptoms, then send an engineer carrying the parts that most commonly fail on that unit. It is a small thing that turns a lot of two-visit jobs into one.
If the fault turns out to be something rarer, we will tell you what the part is, what it costs and how quickly we can get hold of it, before any work goes ahead.
No heating, no hot water, lockout codes, pressure loss and ignition faults across all the major combi, system and regular boiler brands.
Dripping joints, failed valves, weeping radiators and burst pipework, made safe first and then repaired properly.
Programmers, room and cylinder thermostats, smart controls and wiring centres that have stopped talking to the boiler.
Cold radiators, noisy pumps, trapped air and sludged systems that never quite reach temperature.
One clear call-out rate, quoted before we book you in. Parts are priced separately and always agreed with you first.
First hour, inc. VAT
Each further half hour
Out of hours & weekends
Travel and parking included
First hour of labour included
Diagnostics and a written fault report
Fixed-price repair quote before work starts
Rates apply within the Anytown postcode area. If your property sits outside it, send us a postcode and we will confirm the rate before booking anything in.
Speak to us on 01234 567 890 or tell us what has gone wrong below and we will call you straight back with a time.
For business-critical heating, and for landlords with vulnerable tenants, we offer out-of-hours cover by prior arrangement. It is set up in advance so that when something fails at nine on a Sunday evening you are ringing a number that answers, not an answerphone.
Emergency cover is charged at a different rate, and that rate is agreed when the arrangement is set up, so there is nothing unexpected on the invoice afterwards.
If you look after several properties, we can hold your details, boiler models and access notes on file so an engineer arrives already knowing what they are walking into.
Give us the make of the boiler and the symptoms if you have them to hand. The more we know, the more likely the right part is already on the van.
Most of our repair work comes from people who were recommended to us. Replace this block with your live Google or Trustpilot feed once the account is set up.